We are closed for stocktake from 19th to 27th July 2023

Shipping and Delivery

Thank you for choosing Bakers Village General Trading LLC for your cake decorating supplies. This page outlines our shipping and delivery policies to ensure a smooth and transparent experience for our valued customers.

Order Processing

  1. Once your order is placed and payment is confirmed, our team will process it within few hours.
  2. We strive to maintain accurate inventory levels. However, in the event that an item is out of stock or unavailable, we will notify you promptly and offer alternatives or a refund for the affected item(s).

Shipping Methods

We offer the following shipping methods for domestic and international orders:

  1. Standard Shipping: Our standard shipping option delivers orders within [48] Hours within [specified location].
  2. Express Shipping: For customers in need of expedited delivery, we offer express shipping, which ensures delivery within [2-18] Hours within [specified location]. Please note that additional charges may apply for this service.
  3. International Shipping: We are pleased to offer international shipping to customers outside of [specified location]. International orders are subject to customs clearance and local regulations. Delivery times may vary depending on the destination country.

Shipping Fees

Shipping fees are calculated based on the total weight of your order and the shipping destination. The exact shipping cost will be displayed at checkout before finalizing your purchase. Please note that additional customs duties, taxes, and fees may apply for international orders. These charges are the responsibility of the customer and are not included in the shipping fees.

Delivery Timeframes

Delivery times may vary depending on the shipping method chosen and the destination. While we make every effort to ensure timely delivery, please note that unforeseen circumstances or events beyond our control (such as customs delays, weather conditions, or public holidays) may affect the delivery timeframe. We appreciate your understanding in such cases.

Order Issues and Returns

If you encounter any issues with your order, such as missing items, damaged products, or delivery concerns, please contact our customer support team within [1-2] days of receiving your order. We will be happy to assist you and resolve any problems promptly. For detailed information on our returns and refund policy, please refer to our dedicated Returns Policy page.

If you have any further questions or require additional information, please don’t hesitate to reach out to our customer support team. We are here to provide you with the best possible shopping experience.